Machunder | Legal operator: 安徽美连科新材料科技有限公司

Effective Date: August 15, 2026

This Privacy Policy explains how personal information is handled when you visit https://machunder.com, place an order, contact us, use available privacy controls, or otherwise interact with the Machunder online store. Machunder is the customer-facing brand used on https://machunder.com. The Site is legally operated by 安徽美连科新材料科技有限公司 (English reference: Anhui Meilianke New Material Technology Co., Ltd.).

1. Company and Privacy Contact

 

The Chinese legal name and Chinese registered address above are the registration-file versions. The English name and English address are reference translations used for this English-language website.

The registered address is not represented as a returns warehouse. Please contact customer service before sending any return.

2. Information We Collect

2.1 Information You Provide

· Name, email address, telephone number, billing address, and shipping address.

· Order, transaction, shipping, return, refund, replacement, and customer-support information.

· Account information if account functionality is available.

· Reviews, photos, feedback, or other content you choose to submit.

· Marketing preferences, consent choices, and privacy-rights request information where applicable.

2.2 Information Collected Automatically

· IP address, browser and device information, operating system, referring page, pages viewed, timestamps, and interactions with the Site.

· Approximate location derived from technical information where applicable.

· Cookie identifiers, pixels, local storage, analytics information, and similar technical data used for Site functions, security, measurement, and, where enabled, advertising.

2.3 Information from Service Providers

We may receive information from ecommerce, payment, logistics, fraud-prevention, analytics, advertising, and customer-support providers when needed to provide their services or operate the Site.

3. Shopify and Other Service Providers

The Site is hosted and operated using Shopify technology. Shopify and other service providers may process personal information to provide ecommerce hosting, checkout, payment, security, analytics, order-management, and related functions. Their own privacy notices may apply to their processing.

4. How We Use Personal Information

· Process, verify, fulfill, ship, and support orders.

· Provide customer service and handle returns, refunds, replacements, complaints, and disputes.

· Operate, secure, troubleshoot, personalize, and improve the Site.

· Detect and prevent fraud, abuse, unauthorized transactions, and security incidents.

· Maintain business, accounting, tax, legal, and compliance records.

· Send transactional messages such as order, shipping, refund, security, and support communications.

· Send marketing communications or use advertising and measurement tools where permitted by law and consistent with your choices.

5. Legal Bases Where Required

Where applicable law requires a legal basis for processing, the basis may include performance of a contract, compliance with legal obligations, legitimate interests, consent, or another basis recognized by applicable law. The applicable basis depends on the purpose and jurisdiction.

6. Payments

Payment transactions are generally processed by third-party payment providers. We may receive transaction status and limited payment-related information needed to complete an order, while payment providers handle card or account details under their own privacy and security practices.

7. Cookies and Similar Technologies

We may use cookies, pixels, tags, local storage, and similar technologies for essential Site functions, preferences, fraud prevention, security, analytics, and, where enabled, advertising or measurement. The categories described in this Policy should match the technologies actually deployed on the Site.

Where required by law, non-essential technologies will be used only after the required consent. You may use available browser controls, the Site’s cookie or privacy-preference tools, or our Privacy Choices page to manage applicable choices.

8. How We Disclose Personal Information

We may disclose personal information to service providers that help us operate the Site and fulfill orders, including ecommerce hosting, payment, logistics, customer-support, analytics, security, advertising, and marketing providers. We may also disclose information to professional advisers, regulators, courts, or public authorities when reasonably necessary or legally required.

We do not state that personal information is never “sold” or “shared” in the technical sense used by every privacy law. If our use of advertising, analytics, or similar technologies constitutes a sale, sharing, or targeted advertising under an applicable law, we will provide any notice or opt-out mechanism required by that law.

9. International Processing and Transfers

Because the legal operator is based in China and service providers may operate in multiple countries or regions, personal information may be processed outside your country or region. Where required by applicable law, we use appropriate measures for cross-border transfers.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including order fulfillment, customer support, fraud prevention, dispute resolution, accounting, tax, legal compliance, and enforcement of agreements. Retention periods vary by data type and legal requirement.

11. Security

We use reasonable administrative, technical, and organizational measures appropriate to the nature of the information. No internet transmission or storage system can be guaranteed to be completely secure.

12. Your Privacy Rights

Depending on your location and applicable law, you may have rights to request access, correction, deletion, portability, restriction, objection, withdrawal of consent, or an opt-out from certain advertising-related processing. You may also have the right to complain to a competent data-protection authority.

To submit a privacy request, use the Privacy Choices page where available or email support@machunder.com. We may need to verify your identity before completing certain requests.

13. Marketing Communications

You may unsubscribe from marketing emails using the unsubscribe link in the message or by contacting support@machunder.com. Opting out of marketing does not stop necessary transactional or service communications.

14. Children’s Privacy

The Site is intended for a general adult shopping audience and is not directed to children. We do not knowingly seek to collect personal information from children in violation of applicable law. If you believe a child has provided personal information improperly, contact us so that we can review the situation.

15. Third-Party Links

The Site may link to third-party websites or services. Their privacy practices are governed by their own notices, and we are not responsible for third-party privacy practices.

16. Changes to This Policy

We may update this Policy to reflect changes in our practices, technologies, services, or legal requirements. The current version and effective date will be posted on this page.

17. Contact Us